Premium Support Package
$134.00 / month and a $15.00 sign-up fee
Peace of mind for those slightly bigger sites. This is the top notch. The best support we can give, done in the fastest time possible.
Description
IMPORTANT:
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Each package is valid for one website.
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If you choose to purchase more than one package from us, contact us and we can offer you a discount.
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If you have purchased our website creations, online store, or memberships sites service, please contact us and we will give you a special discount.
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All support plans are invoiced on a monthly basis and are on a 3-month rolling contract with a one month notice period to cancel.
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All plans are subject to a paid assessment (which is the sign up fee) of your site for suitability before a support plan is agreed (unless I already know the state of your site).
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Old, very out-of-date, or broken sites may require additional time to get them into a workable state before a support plan can commence. Any required work will be agreed in advance and invoiced separately with all costs based on my daily or hourly rates (see below).
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On one of the above plans, the chances of something going wrong with your site will be greatly reduced however, I can’t guarantee that something won’t go wrong. If it does though, you’ll be in a good position for it to be investigated and you’ll be well looked after until it’s fixed.
